Creating an Upsell
To set up your first Upsell, navigate to Growth Tools > Upsells in your dashboard and click Create Upsell.Trigger rules
- General Details Internal Name: A name for your upsell to identify it in your dashboard (customers won’t see this). Status: Toggle the upsell active or inactive.
- Trigger Rules Define exactly when this upsell should be shown to a buyer:
Any product in store: The upsell will be shown regardless of what the customer just bought.
Specific products / variants: The upsell will only trigger if the customer’s cart contains specific products or variants you select. (You can add multiple trigger rules).
The Offer
Select the product you want to pitch in this upsell: Offer Product: Choose an existing product from your store to serve as the upsell item.Discount: Encourage conversions by offering a special deal! You can apply a Fixed Amount or Percentage discount.
Show Original Price: Toggle this on to display a strikethrough of the original price next to the discounted price, highlighting the deal’s value.
Customization
Customize the look and feel of the upsell page to match your brand and optimize conversions: Title: The main headline shown at the top (e.g., “Wait, add this to your order!”).Accept/Decline Buttons: Customize the text for both the buy button and the “No thanks” link. Colors: Fully customize button, and headline colors (including gradients) using the built-in color picker.
Tracking Performance
On your Upsells dashboard, you can track the exact performance of each offer: Views: How many times the upsell was shown.Claims: How many times the upsell was purchased.
Conversion Rate: The percentage of viewers who bought the upsell.
Revenue Generated: The total additional revenue driven by the upsell.